Welcome to customer care


Email customer care at sales@mimiandthomas.co.uk

Call customer care at 0845-660-5480

International: +44-845-660-5480

Customer care is available Monday–Friday 9am–5pm

We aim to answer all customer messages within 24 hours.

Please note that during busy periods it might take a little longer for us to deal with your inquiry.


Monogramming Information

  • Please allow an additional 5 working days for processing monogram orders
  • All monogram orders are final sale and may not be returned
  • Placement of monogram on product is pre-determined and may not be customized
  • Only select items are eligible for monogramming